Passport Replacement Coverage
VisaCentral understands the importance of keeping your passport and visas secure. If your passport is lost, damaged or stolen, the cost and hassle of needing to replace your travel documents can be overwhelming. VisaCentral offers the Passport Replacement Coverage as an additional service to all our customers.
VisaCentral recommends that every client and customer takes advantage of VisaCentral’ Passport Replacement Coverage. With this service, VisaCentral will assist with the replacement of a lost, stolen, or damaged passport, even whilst abroad. Coverage does not include replacement of expired passports or expired travel visas.
You can purchase the VisaCentral Passport Replacement Coverage Service at a fee of £11.95 (excl. VAT) for each traveller. The maximum reimbursement of the coverage is £300 per person.
Need to Make a Claim?
If you purchased VisaCentral’s Passport Replacement Coverage you must notify VisaCentral if your passport been has lost, stolen or damaged to make a claim.
- Notify VisaCentral. Call VisaCentral at 0844 381 4798 to make a claim. You must have your order number or invoice reference number. We will then send you the forms you need to complete.
- Send the completed forms to VisaCentral. Make a copy of your forms and collected items for your records and send the originals to the location listed in the VisaCentral Application Pack.
- VisaCentral will provide you with your order status. As soon as we receive your application we will begin processing your request. VisaCentral will secure the fastest processing time to replace the traveller's lost or stolen passport. The available processing time is at the discretion of the UK Identity and Passport Service (IPS). VisaCentral will email you with a confirmation of receipt and a link to our online tracking tool which allows you to do real-time tracking of your request from the VisaCentral website.
